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FAQs

What is moissanite?

Moissanite is a premium lab-grown gemstone known for its exceptional brilliance, fire, and durability. It closely rivals diamonds in appearance while offering superior sparkle and long-term wearability.

Does a diamond tester work on moissanite?

Yes. Moissanite can pass standard diamond testers due to similar thermal conductivity. This is one of the reasons it is so visually comparable to diamonds.

For clients visiting in person, we are happy to demonstrate this during your appointment.

Moissanite vs Diamond — what is the difference?

Moissanite and diamonds are both beautiful, durable stones, but they differ in composition and value.

Moissanite: More brilliance, more fire, significantly more affordable
Diamond: Natural rarity and traditional prestige

Most clients choose moissanite for its visual performance and value without compromising appearance.

Do you offer solid gold or real diamonds?

Yes. We offer custom orders in:

10K, 14K, and 18K solid gold
Lab-grown diamonds
Natural diamonds

Custom pieces are tailored to your specifications and budget.

What about shipping?

Yes. We offer secure, insured shipping within the United States.

All orders include:

Tracking
Protective packaging
Signature confirmation for all orders

How do I book an appointment?

Private appointments are available downtown San Francisco; contact us to schedule.

is Frost city jewelry authentic?

Yes. Every piece from Frost City Jewelry is crafted using genuine, high quality materials and is fully backed by our commitment to authenticity and craftsmanship.

Our moissanite stones are GRA Certified VVS1 clarity with D color grading, offering exceptional brilliance that rivals traditional diamonds. Each stone is precisely cut and hand set to ensure maximum shine and durability. While moissanite is not a natural diamond, it is a premium gemstone in its own right, known for its fire, clarity, and long term wear.

All of our pieces are made with real .925 sterling silver or solid gold options, depending on the design. We also offer custom orders in 10K, 14K, and 18K gold, as well as lab grown or natural diamonds upon request.

Every order is carefully inspected before delivery and packaged in our Frost City premium gift box for a complete luxury experience.

Do you offer custom jewelry?

Yes. We can create fully custom pieces including:

Pendants
Chains
Earrings
Custom designs with diamonds, moissanite, or other stones

Lead time is typically 3–4 weeks depending on the design.

Where is Frost City Jewelry based?

Frost City Jewelry is based in San Francisco, California.

We operate from a private showroom in downtown San Francisco, where we offer in-person appointments for clients who want to experience our pieces up close. Each visit is tailored, allowing you to see the craftsmanship, brilliance, and quality of our jewelry firsthand.

For clients outside the Bay Area, we ship nationwide with the same attention to detail, presentation, and care.

Do you offer returns or exchanges?

All sales are final.

Due to the nature of our products and quality control standards, we do not accept returns. If you have any concerns, please contact us and we will make it right.

Is your jewelry real / authentic?

Yes. Every piece from Frost City Jewelry is crafted using genuine, high-quality materials.

VVS1 clarity moissanite stones (D color)
Solid .925 sterling silver or solid gold options
Hand-set stones for maximum brilliance and durability

Each piece is carefully inspected and backed by our commitment to craftsmanship and quality.

Crafting Timeless Luxury

At Frost City Jewelry, every piece reflects expert craftsmanship and the finest moissanite and solid gold materials, designed for modern street luxury.

500+

Trusted Clients

Location

Private appointments available in downtown San Francisco.

Address

San Francisco

Hours

By Appointment